Service Level for Object Storage
This document defines Service Level of Object Storage ("Service") and is an integral part of Nebius AI Services Agreement ("Agreement") and SLA available at: https://nebius.ai/docs/legal/sla. Capitalized terms used herein but not defined herein shall have the meanings set forth in Agreement and Linked Documents.
Service Level: | |
---|---|
Ice Storage | 99.98% |
Cold Storage | 99.98% |
Standard Storage | 99.98% |
Compensation Amount:
Ice Storage:
Service Uptime Percentage in Reporting Period | Compensation, % of Service Fee for Service in Reporting Period |
---|---|
< 99.98%-98.00% | 10.0% |
< 98.00%-90.00% | 15.0% |
less than 90.00% | 30.0% |
Cold Storage:
Service Uptime Percentage in Reporting Period | Compensation, % of Service Fee for Service in Reporting Period |
---|---|
< 99.98%-98.00% | 10.0% |
< 98.00%-90.00% | 15.0% |
less than 90.00% | 30.0% |
Standard Storage:
Service Uptime Percentage in Reporting Period | Compensation, % of Service Fee for Service in Reporting Period |
---|---|
< 99.98%-99.00% | 10.0% |
< 99.00%-90.00% | 15.0% |
less than 90.00% | 30.0% |
Definition of Service Unavailability:
- 50x response codes for more than 10% of queries during the observation period (at least 5 minutes);
- Network unavailability of endpoint storage.ai.nebius.cloud due to removed announcement or other issues on the part of Nebius.
Web address: https://nebius.ai/docs/legal/sla-levels/storage
Publication date: October 30, 2023