Deleting user data
Deleting resources via the API
If a service receives a request to delete a resource via the API, the resource is immediately marked as deleted and cannot be restored. The data is actually deleted within 72 hours.
Automatic cloud suspension
Your cloud may be suspended if you violate your agreement with Nebius AI.
In a suspended cloud:
- Virtual machines and other resources are stopped, but the data is not deleted. The cloud can be unblocked, and resources can be relaunched within 60 days (7 days for violating your agreement with Nebius AI).
- When this period ends, Nebius AI can mark the resources for deletion and permanently delete them along with the data they contain, within 72 hours.
Deleting logs of requests to resources
Records of API requests to user resources are stored for 12 months. They are used for analyzing information security incidents and preventing fraud.
Records are permanently deleted once the 12-month period expires.
Deleting a user cloud
When a cloud is deleted:
- Active virtual machines and other resources are stopped, but the data is not deleted. You have 30 days to restore the cloud and existing resources.
- If the cloud is not restored within 30 days, resources from every service are marked for deletion and then deleted within 72 hours.
When a contract is terminated, all user's clouds and resources are immediately marked for deletion and deleted within 72 hours.