Troubleshooting
Support
Nebius AI technical support is provided free of charge.
Technical support is happy to respond to your requests as fast as possible with the target response time of no more than 4 hours.
You can contact technical support in any of these ways:
- Creating a ticket in the support center. You can find it in the bottom-left corner of the management console: click → Go to support interface.
- By email support@nebius.ai.
For a detailed description of the support service, see our documentation.